What we all like to see on Steam, EA-Origin just got: REFUNDS!

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TL:DR From today on Origin give the Great Game Guarantee: You may return EA full game downloads (PC or Mac) purchased on Origin for a full refund.

It probably happened to all of us, we bought a game just to regret it later.
Maybe the game, what is nowadays all too common is bugged beyond reason, your video card can’t keep up or it’s just a bad game.
In ancient times when people bought games in retail stores they could probably return it. However in modern times, with digital sales taking raising shares, not so easily done.

Today in EA’s latest attempt to buddy-buddy gamers worldwide to their Origin service offers a 100% guarantee refund!

It works like this and I just quote EA on this:
Origin Great Game Guarantee: You may return EA full game downloads (PC or Mac) purchased on Origin for a full refund–within 24 hours after you first launch the game, within seven days from when you purchased it, or within the first seven days after the game’s release date if you pre-ordered it (whichever of these conditions happens first).

Requesting a refund is quick and easy. Just visit your order history and click the “request a refund” link next to your recent purchase, answer a few quick questions, and we’ll take it from there.

You can read the full news on EA’s own blog here.

Whatever you may think of Origin, on one thing I guess we can all agree.
WE WANT THIS POLICY ON STEAM TOO.
Especially after release disasters like WAR Z, Sword of the Stars 2 and Legends of Pegasus.

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This Post Has 8 Comments

  1. Xriuk

    On Steam, people would resell russian games, this will never happen!

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  2. Kwai1

    ‘Especially after release disasters like WAR Z, Sword of the Stars 2 and Legends of Pegasus.’
    and War of the Roses, which now are free…oh cmon..

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  3. vivid_mortals

    Wait, can we refund our hummblebundle keys?

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    1. Dragoon


      TL:DR
      From today on Origin give the Great Game Guarantee: You may return EA full game downloads (PC or Mac) purchased on Origin for a full refund.

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    2. Selo

      i beleve only if you buy the game from origin or you have the case and store recipient you can get a refund.

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  4. stranded

    questions is, do you want your cash back or steam wallet money because I’m pretty sure if they ever do it it’s gonna be refunded as steam wallet money which makes your cash stuck on Steam anyway… well at least you could buy new stuff on Steam but still..

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    1. Dragoon

      I think you’re right and they actually already doing it that way. The last time I got a refund from Steam they didn’t really give the cash back but credit it to my Steam wallet.
      But like you said at least something and certainly better than now. As Steam gives sometimes refunds but you really need to beg on your knies, and then they give you this condescending line of

      Please note in the future that Steam purchases, per the Steam Subscriber Agreement, are not refundable – this store credit was issued as a one-time customer service gesture.

      As if Steam has to demean themselves to do it.

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