EA situation in few senteces and why it’s good for us

Here is the whole situation in a nutshell. EA releases their brand new AAA title - Star Wars Battlefront 2. There even is a collector's edition, goes for $80 (wtf). The game itself has locked content in it (like guns, equipment etc) and requires you to play around 4500 hours to unlock all of it. It's fucking crazy. What's more crazy? You can skip the unlocking part and get all of the unlocks for $2100. You've read that right. So naturally the gamers were furious and it was pretty cool and trendy (and right) to just give back that piece of shit and use their refund option... which was suddenly gone. So basically if you wanted to get a refund you had to wait in line, on hold, for an hour. Internet does not forget and I really hope that all of their competitors won't pull the same tricks on us, I'm talking to you Valve (mostly), GOG, Blizzard (they're too good to fuck stuff like that up) and others. Source: reddit

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Electronic Arts removed the refund button from Origin

OK it's been crazy today, Steam launched a lot of new currencies on their platform. GOG apologized for higher prices in Poland and promised to contact developers/publishers to change that (they are higher than Steam's right now which isn't quite nice considering GOG is a Polish store). Anyway it's been pretty loud on reddit today that EA Games had removed the refund button from their system and if you want to get a refund wait in line... for around an hour (that's right) to even contact the support team. I don't quite understand why would they do that but I guess it's all about the $$$. Looks like some games are even more expensive on Steam, for example in Israel. Also there was a funny bug on Steam for some guy, he got over $4 000 000 (!) in his Steam wallet after the update. It got fixed by Valve though. Another thing is that selling Stream trading cards is somewhat broken, you see when you put it up on sale let's say for $0.03 in USA Steam automatically converts the price to be 0.03zł (in Poland for example) which means it's cheaper, anyway I'm sure they are going to…

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Steam: Valve now accepts Greenlight refunds!

Update: As DoubleD pointed out in the comment below: This is not about Greenlight games…. It’s about the Greenlight fee you had to pay in order to put something on Greenlight. Sorry for the retardation :D I didn't realize what I wrote... That's right, from now on you can request a refund for those shitty Greenlight games that you've bought. At least according to this reddit post.

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Valve hit with $2.1 million USD fine by Australian courts

This has been on the net for a while now but due to holiday season I didn't have much time to post this, anyway Valve lost its legal battle against Australia's competition watchdog earlier this year. It's all because of refunds. An Australian court has ruled that Valve must pay $2.15 million USD fine following the loss of its legal battle against the Australian Competition and Consumer Commission. The fine is the maximum requested by the regulatory body, and according to the Sydney Morning Herald was imposed because of Valve's disregard for Australian law when it set up shop in the country. Valve's refund policy has changed dramatically since the suit was filed—it now offers refunds on just about everything, "for any reason"—but that apparently didn't impress the judge on the case. Valve will be required from now on to post a notice on its Australian website, in size 14 type, informing consumers of their rights. Source: PC Gamer

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WB Games suspends future purchases of Arkham Knight on PC!

I guess they had a lot of refunds. Good job! :D Read the post here. Dear Batman: Arkham Knight PC owners, We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards.  We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall. Thank you to those players who have already given valuable feedback. We are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support (support.wbgames.com). If you purchased your copy of the game and are not satisfied with your experience, then we ask for your patience while these issues are resolved. If desired, you can request a refund at help.steampowered.com (Steam refund policies can be found here: http://store.steampowered.com/steam_refunds) or the retail location where you purchased the game. The Batman: Arkham…

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Poll Time: Should Valve allow us to get refunds in EU?

You probably all have noticed that the Steam Subscriber Agreement has been updated to include some new rules especially when it comes to the 14 days return time in European Union. And no, you can't do that on Steam (at least according to them) but is this completely legal or fair? See this little checkbox that pops up before you purchase anything on Steam in EU: Clicking that check box means you agree to waive your right of a refund and only then will Steam let you purchase that product. Vote in our poll or leave a comment below to express yourself. You can also draw something stupid if you are angry (we all what it's gonna be..). [fusion_builder_container hundred_percent="yes" overflow="visible"][fusion_builder_row][fusion_builder_column type="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" spacing="yes" background_image="" background_repeat="no-repeat" padding="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="no" center_content="no" min_height="none"][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

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What we all like to see on Steam, EA-Origin just got: REFUNDS!

  TL:DR From today on Origin give the Great Game Guarantee: You may return EA full game downloads (PC or Mac) purchased on Origin for a full refund. It probably happened to all of us, we bought a game just to regret it later. Maybe the game, what is nowadays all too common is bugged beyond reason, your video card can't keep up or it's just a bad game. In ancient times when people bought games in retail stores they could probably return it. However in modern times, with digital sales taking raising shares, not so easily done. Today in EA's latest attempt to buddy-buddy gamers worldwide to their Origin service offers a 100% guarantee refund! It works like this and I just quote EA on this: Origin Great Game Guarantee: You may return EA full game downloads (PC or Mac) purchased on Origin for a full refund--within 24 hours after you first launch the game, within seven days from when you purchased it, or within the first seven days after the game's release date if you pre-ordered it (whichever of these conditions happens first). Requesting a refund is quick and easy. Just visit your order history and click the…

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