Here is the whole situation in a nutshell. EA releases their brand new AAA title – Star Wars Battlefront 2. There even is a collector’s edition, goes for $80 (wtf). The game itself has locked content in it (like guns, equipment etc) and requires you to play around 4500 hours to unlock all of it. It’s fucking crazy.
What’s more crazy? You can skip the unlocking part and get all of the unlocks for $2100. You’ve read that right.
So naturally the gamers were furious and it was pretty cool and trendy (and right) to just give back that piece of shit and use their refund option… which was suddenly gone.
So basically if you wanted to get a refund you had to wait in line, on hold, for an hour. Internet does not forget and I really hope that all of their competitors won’t pull the same tricks on us, I’m talking to you Valve (mostly), GOG, Blizzard (they’re too good to fuck stuff like that up) and others.