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The Alternatives

We'll be making announcements about other game-distribution services. We're in no way associated with the mentioned sites. If you find any information that is wrong or if you want to add a site, then please just send me a message here or on Steam. Feel free to discuss the different platforms on our IRC channel and in our group chat on Steam. EA store was disqualified for having bad currency…

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G’Day

I didn't want to post this until I get a response, but after almost 3 months I still didn't get a thing. Here you go: Message #1: Message #2: By the way, I know Valve is reading this website, so basically any contact would be great. You can PM me on Steam Forums, my user name is strandedPL. I don't bite.

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“New low price!”

Update (19th Feb 2009): Seems like they have fixed it ;) --- They should have fixed this long time ago, click to enlarge. See it yourself here.[/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

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Facepunch 1$/1€ discussion

Some of you may know the Facepunch forum, since it's the main place for Garry's Mod players and a hell lot of other people to meet. I thought it could be fun to see what such a large community would think of our problem, and here is the discussion: http://www.facepunch.com/showthread.php?t=692236 Feel free to participate.

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F.E.A.R. 2 fiasco

It seems that if you bought F.E.A.R. 2 in retail today or few days earlier you can't play it because Steam says it's "Not available in your region.". Of course that's the problem for Europeans, the game was released in few stores around Europe earlier. Seriously, that's a major problem here. (pics by danidomen) Read more on Steam Forums: here and here F.E.A.R.2: Project Origin Steam Forums: click

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Valve shuts down mailing list soon

So right now it looks as if Valve is trying to close the one of the communication channels, which they just cannot control. Currently the mailing list is accessible to everyone subscribed to it and sending a mail to one address easily starts any discussions about specific topic. Well, the fundamental rules of the mailing lists are: free speech and obedience of the netiquette. I don't remember if there was…

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Buy those in retail!!!

As you know cool 3 games are coming out really soon and according to official sources (listed below), those games will be fully integrated with Steam: Empire: Total War Steam store page SteamWorks confirmation link Dawn of War II Steam store page SteamWorks confirmation link F.E.A.R.2: Project Origin Steam store page SteamWorks confirmation link So it's 100% sure that their CD-KEYs will be registrable on Steam. Now just go and…

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Electronic Arts lost 641 million dollars

The Inquirer: US GAME maker Electronic Arts is reporting a net loss for the eighth quarter in a row. It might be the biggest games publisher with a large number of success stories but for some reason it lost $641 million for the three months that ended in December. This is even worse than the net loss of $33 million for the same period a year ago. The problem is…

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European Commission responds, again!

Just found this on the official Steam Forums (link): Dear Sir, Thank you for the above letter, which has received our fullest attention. The answer to your letter requires further work which is currently in progress. You can normally expect a reply within one month of receiving this letter. Yours faithfully, (signed) Zsuzsanna Jambor Head of Unit European Commission DG Competition, Consumer Liaison Unit Mail: European Commission J-70, B-1049 Brussels…

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Steam Randomly Charged In Pounds Instead Of Dollars (USA)

Here's an interesting read from consumerist.com: Reader Justin says he bought some software from Valve's Steam service — and was randomly charged in British pounds. This resulted in a bunch of extra charges from his bank. He's tried to contact Valve about the issue, but he says he's being ignored. Justin writes: I don't know how widespread this is, but based on the company's silence to my attempts to resolve…

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“Steam rising prices in Europe”

One big site in France (gamers.fr) have mentioned our group and everything in one of their articles! Read the article here! - translated to English by Google. Original article (in French) here.

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Comparison of prices

Here's a comparison of some games from Steam Store available in 3 different "zones" ($,€,GBP) - all converted to dollars. See the list here! Looks like Valve adores UK. Table created by Rhonin the wizard.

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Cleaning up the mess, defining the new goal (and file a new complaint)

When this whole campaign was started and named 1€ ≠ 1$ (one euro is not one dollar), we all hoped that by this it would eventually be corrected. This is not the case. At start we complained to the EU commission about the price difference. Whether it be the price difference in the US vs EU or UK vs EU Steam case. In the end, sadly, 1 euro is 1…

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European Commission responds

It seems several people who have sent out complaints as according to the 1€ ≠ 1$ announcement ( click ) have received a reply from the European Commission. Here is a picture of the response: (mirror) The person responding appears to be not understanding the issue. Or is it that we did not understand the issue at the time? We must be reminded that the original issue was 1 euro…

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Rockstar Games/2K Games response

That's pretty interesting: Response (Antony) Hello,You have reached the Technical Support Team for Rockstar Games Tech Support, we are unable to force a company to change their prices of products in the same way we are unable to change the processes of a shop on the high street. we are un aware of the costs and taxes involved in the Steam system and are therefore unable to comment. If you…

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Updated document + e-mails

Thanks to Simplex for fixing the "document". Dear company, Recently Valve (the owner of Steam Store - www.steampowered.com) has "localized" prices for European customers - prices of games in US dollars were converted to Euro at ridiculous $1=1€ exchange rate - this is more than 30% higher than the actual exchange rate (1$=0,75€). This is how the situation looks now: - some of those who complained about the price rise…

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Eidos Interactive – response

This support clearly sucks, lol: From: Veronica Rueda Thank you for contacting the EIDOS Online Customer Support TeamThank you for your message. This title was not published in the support region for the U.S. office. Our U.S. office does not provide technical support for customers or titles published outside North America, and parts of South America. If you need support or information for these titles, then please contact the service…

1 Comment

Contact the developers continues…

As suggested by jojo here's probably a better "document" to send out to the developers/publishers: Dear company, Recently Valve (the owner of Steam Store - www.steampowered.com) has "localized" prices for European customers - prices of games in US dollars were converted to Euro at ridiculous $1=1€ exchange rate - this is more than 30% higher than the actual exchange rate (1$=0,75€). This is how the situation looks now: - some…

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It’s time to contact developers!

Instead of attaching documents to their e-mails paste the content of the documents in the e-mail itself, attachments are probably not very well accepted at those companies! OK, here we go! Each and everyone of you should download this document I've just created (click here) and send it over to all developers who have their games on Steam. It's 3 different formats: PDF, DOC and ODT. Chose whatever you like.…

19 Comments

Dollar is back! WTF?

I've received few e-mails from random people that dollar is back, you just need to add something to your cart (still shows euros there!), then fill out all the data and go to the last step. I did it with COD4 (and I live in Poland), and see this: I did not use any proxy or anything. Notice that the price is WITH VAT INCLUDED but it doesn't show how…

38 Comments

Happy New Year!

2009 is already here in my area, I wish everyone to have a good year and lower prices on Steam Store ;) Now go and have some fun xD

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