Australians will be charged 10% more for Steam games soon!

Starting July 2017 all Aussies are going to pay 10% more for their Steam games. The report comes from Kotaku, following an email reportedly sent to developers by Valve. “The VAT tax amount will be included in the advertised price of your product, just like VAT is currently treated in the EU … the customer will pay the price displayed on the storefront, and the tax will be separated out afterwards.”

Some publishers and studios might choose to absorb the tax themselves (highly unlikely) to stay at the same price. Whatever the case, despite promises in 2014 that it was imminent, Australia still doesn’t have its own currency on Steam.

Countries like: New Zealand, Japan, South Korea, Iceland, South Africa and India, will also pay taxes specific to those regions in March.

There is no information about the alternative stores (Origin, UPlay, GOG, GMG, GamersGate, G2A, Kinguin etc.) at this time.

By | 2017-02-22T11:11:32+00:00 February 22nd 11:11, 2017|Categories: Games, News, OMG!1, RAGE NEWS!!!1, Steam|Tags: , , , , , , |0 Comments

Valve hit with $2.1 million USD fine by Australian courts

This has been on the net for a while now but due to holiday season I didn’t have much time to post this, anyway Valve lost its legal battle against Australia’s competition watchdog earlier this year. It’s all because of refunds.

An Australian court has ruled that Valve must pay $2.15 million USD fine following the loss of its legal battle against the Australian Competition and Consumer Commission.

The fine is the maximum requested by the regulatory body, and according to the Sydney Morning Herald was imposed because of Valve’s disregard for Australian law when it set up shop in the country.

Valve’s refund policy has changed dramatically since the suit was filed—it now offers refunds on just about everything, “for any reason”—but that apparently didn’t impress the judge on the case.

Valve will be required from now on to post a notice on its Australian website, in size 14 type, informing consumers of their rights.

Source: PC Gamer

By | 2016-12-28T15:51:29+00:00 December 28th 15:51, 2016|Categories: Entertainment, Games, News, OMG!1, Steam, Steam Flaws|Tags: , , , , |0 Comments

EA changes refund policy in Australia

The Australian Competition and Consumer Commission (ACCC) has successfully pressured EA into changing its refund policy in the country. EA had previously refused to offer refunds for games purchased through Origin. Anyone with a faulty game purchased through Origin can contact EA for help. This applies to games bought from January 2012 and later.

Kangaroo EA GAMES

“Businesses such as EA selling digitally downloadable goods cannot avoid their responsibilities under the Australian Consumer Law just because they are located outside of Australia,” ACCC Chairman Rod Sims said in a statement.

EA issued a statement too that reads:

“We’re pleased to have worked cooperatively with the ACCC to resolve the ACCC’s concerns and ensure our players in Australia have the best possible experience when purchasing and playing EA games. In addition to rights available to our players under the Australian Consumer Law, we are also proud to offer our global, industry-leading Great Game Guarantee that allows for digital returns within certain timeframes if anyone is not satisfied with a digitally-downloaded game from EA.”

By | 2016-10-14T13:49:54+00:00 April 28th 10:27, 2015|Categories: EA, Entertainment, Games, News|Tags: , , , |2 Comments

Valve is being taken to court by The Australian Competition and Consumer Commission

The Australian Competition and Consumer Commission is alleging that Valve has not fulfilled mandatory consumer guarantees under the Australian Consumer Law. While neither Valve or Steam has any physical presence in Australia, the company must observe Australian law when it provides goods or services to Australians.

Valve problems in Australia

“It is a breach of the Australian Consumer Law for businesses to state that they do not give refunds under any circumstances, including for gifts and during sales,” Sims said. “Under the Australian Consumer Law, consumers can insist on a refund or replacement at their option if a product has a major fault.” – ACCC chairman Rod Sims

The consumer guarantees provided under the Australian Consumer Law cannot be excluded, restricted or modified,” he continued.

The ACCC will allege that:

  • consumers were not entitled to a refund for any games sold by Valve via Steam in any circumstances;

  • Valve had excluded, restricted or modified statutory guarantees and/or warranties that goods would be of acceptable quality;

  • Valve was not under any obligation to repair, replace or provide a refund for a game where the consumer had not contacted and attempted to resolve the problem with the computer game developer; and

  • the statutory consumer guarantees did not apply to games sold by Valve.

According to Valve’s Steam refund policy, refunds or exchanges on “games, DLC or in-game items” are not offered unless required by local law. In the case of Australia, those offers are required.

The matter will go to court in Sydney on October 7.

By | 2016-10-14T13:50:41+00:00 August 30th 18:17, 2014|Categories: Games, News, Steam, Steam Flaws, Valve|Tags: , , , |0 Comments

Green Man Gaming: 30% off for Australia and New Zealand

Since being pressured by 2K Games into raising the price on Borderlands 2 and XCOM: Enemy Unknown for ANZ customers, Green Man Gaming haven’t been sitting quietly on their hands. Their solution: a voucher that gives 30% off on all titles where publishers have forced them to gouge Australians unfairly.

“We have thought long and hard about the ANZ market that has been so good to GMG in the past and what our approach should be,” said Green Man to us last night. “We value our loyal customers in Australia and New Zealand and, as such, GMG are taking the hit so that we can offer the value you have come to expect from us.”

That’s right: with the code GMGAU-3J9MF-MUINW, you can get 30% off the price of Borderlands 2, now down to $50 (and its DLC Season Pass, now $28), Mr. Torgue’s Campaign of Carnage (down to $11), Captain Scarlett and her Pirate’s Booty (down to $11),Spec Ops: The Line (down to $21), Civilization V: Gods & Kings (down to $36), XCOM: Enemy Unknown (down to $50), and NBA 2K13 (down to $36).

This code is valid for the next 10 years — although GMG warn us this may be subject to change, but that’s the plan at least. Remember, this 30% off voucher is only valid on price-gouged titles such as the ones above.

Source: Games On Net

By | 2016-10-14T13:52:52+00:00 January 17th 10:53, 2013|Categories: Green Man Gaming, News|Tags: , , , , , , , |0 Comments

Green Man Gaming explains Australian/New Zealand pricing

Here’s a friendly message from Green Man Gaming with some information about price differences in Australia and New Zealand.

Green Man Gaming

 

 

Hi – we have had a number of enquiries about price increases on Borderlands 2 and XCOM Enemy Unknown in Australia and New Zealand.  This was done at the request of the publisher based on local retailer feedback.  We would rather not have had to do this but we really value the relationship with our publishing partner.
Darren

Source: Green Man Gaming Blog

By | 2016-10-14T13:53:00+00:00 December 30th 15:26, 2012|Categories: Green Man Gaming, News|Tags: , , , , , , , |2 Comments

Gabe Newell in Australia

Sorry I’m posting this so late but I didn’t have much time. Here’s the presentation from Australia – with Joe (the creator of Fly Gabe Newell campaign) and Gabe Newell. Unfortunately Joe did not ask a question from our group (at least not on the video) which simply was “why do Europeans have to pay twice on Steam?” but I don’t blame him… I mean he met Gabe Newell, good job :)

Watch the video right here:

And here’s the original article from byteside.com

Joe W-A was miffed when the L4D campaign mod he’d been working on wasn’t deemed awesome enough to warrant him being flown to Valve HQ to preview L4D2. Other modders were, mostly to get them onside as peer-leaders to counter the odd anti-L4D2 community uprising happening at the time.

Anyway, Joe managed to get Gabe Newell to agree to fly to Brisbane, Australia to check out the mod-in-progress — provided Joe paid the airfare. “I was just joking”, said Gabe today. With pure internet inventiveness, Joe got the community rallied and raised the fare in a couple of days.

(more…)

By | 2016-10-14T13:54:16+00:00 October 8th 20:09, 2009|Categories: News, RAGE NEWS!!!1, Weird Stuff|Tags: , , , |4 Comments
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