It’s time to contact developers!

Instead of attaching documents to their e-mails paste the content of the documents in the e-mail itself, attachments are probably not very well accepted at those companies!

OK, here we go! Each and everyone of you should download this document I’ve just created (click here) and send it over to all developers who have their games on Steam. It’s 3 different formats: PDF, DOC and ODT. Chose whatever you like.

You can link the PDF file in the messages (https://www.steamunpowered.eu/important.pdf), attach it to support forms (if a company has any) or send the PDF file over e-mails.

All e-mails below are for sales, publishing contact only.

2KGames
usa@take2support.com

Activision
Fill out this short form to contact them

Eidos Interactive
Fill out this short form to contact them

Electronic Arts
I think you need to go here and login to your EA account if you have one and then send a support ticket.

Epic Games
I guess you can try on their forums (I couldn’t find their contact e-mail)

Focus Home Interactive
ventes@focus-home.com

Gamecock Media Group
Fill out this form, and select Customer Support Europe

ID Software
ALL E-MAILS ARE WRONG

Majesco
sales@majescoentertainment.com
audra_mciver@bhimpact.com

Meridian 4
Support@meridian4.com

MumboJumbo
support@mumbojumbo.com

PopCap Games
You need to fill this out

Rockstar Games
uk@rockstarsupport.com

SEGA
sega.games@sau.sega.com

Strategy First
info@strategyfirst.com
sales@strategyfirst.com
business@strategyfirst.com

THQ
Don’t contact THQ, they are on our side ;)

Tilted Mill Entertainment
PR.info@tiltedmill.com

Ubisoft
Couldn’t find their e-mail, click here for support page

Valve
Contact Gabe Newell directly:
gaben@valvesoftware.com


Copy this line of all e-mail addresses and mass e-mail it (for example with GMail)!

usa@take2support.com; [fusion_builder_container hundred_percent="yes" overflow="visible"][fusion_builder_row][fusion_builder_column type="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" spacing="yes" background_image="" background_repeat="no-repeat" padding="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="no" center_content="no" min_height="none"][email]ventes@focus-home.com;[/email] [/fusion_builder_column][fusion_builder_column type="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" spacing="yes" background_image="" background_repeat="no-repeat" padding="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="no" center_content="no" min_height="none"][email]sales@majescoentertainment.com;[/email] [/fusion_builder_column][fusion_builder_column type="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" spacing="yes" background_image="" background_repeat="no-repeat" padding="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="no" center_content="no" min_height="none"][email]audra_mciver@bhimpact.com;[/email] [/fusion_builder_column][fusion_builder_column type="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" spacing="yes" background_image="" background_repeat="no-repeat" padding="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="no" center_content="no" min_height="none"][email]Support@meridian4.com;[/email] [/fusion_builder_column][fusion_builder_column type="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" spacing="yes" background_image="" background_repeat="no-repeat" padding="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="no" center_content="no" min_height="none"][email]support@mumbojumbo.com;[/email] [/fusion_builder_column][fusion_builder_column type="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" spacing="yes" background_image="" background_repeat="no-repeat" padding="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="no" center_content="no" min_height="none"][email]uk@rockstarsupport.com;[/email] [/fusion_builder_column][fusion_builder_column type="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" spacing="yes" background_image="" background_repeat="no-repeat" padding="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="no" center_content="no" min_height="none"][email]sega.games@sau.sega.com;[/email] [/fusion_builder_column][fusion_builder_column type="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" spacing="yes" background_image="" background_repeat="no-repeat" padding="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="no" center_content="no" min_height="none"][email]info@strategyfirst.com;[/email] [/fusion_builder_column][fusion_builder_column type="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" spacing="yes" background_image="" background_repeat="no-repeat" padding="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="no" center_content="no" min_height="none"][email]sales@strategyfirst.com;[/email] [/fusion_builder_column][fusion_builder_column type="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" spacing="yes" background_image="" background_repeat="no-repeat" padding="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="no" center_content="no" min_height="none"][email]business@strategyfirst.com;[/email] [/fusion_builder_column][fusion_builder_column type="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" spacing="yes" background_image="" background_repeat="no-repeat" padding="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="no" center_content="no" min_height="none"][email]PR.info@tiltedmill.com;[/email] [/fusion_builder_column][fusion_builder_column type="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" spacing="yes" background_image="" background_repeat="no-repeat" padding="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="no" center_content="no" min_height="none"][email]gaben@valvesoftware.com

[/email]

Content of e-mail:

Please read the text in the attachment, it's available in 3 different file formats (PDF, DOC and ODT).

Thanks for reading!

Content of e-mail #2:

Copy and paste the text from documents and put it directly into the e-mail box!

Answers:
2K Games USA Techncial Support / Rock Star Support UK

[/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]


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Comments

19 responses to “It’s time to contact developers!”

  1. raipekass Avatar
    raipekass

    Letters sent.

  2. XanderCz Avatar
    XanderCz

    Hey nice! thanks Stranded!

  3. MuDiX Avatar
    MuDiX

    2k GAmes
    Response (Robert) 09/01/2009 08.37 PM
    Hello,

    Unfortunately we are only technical support and do not deal with this type of issue. the only thing I can advise is to take this issue up with Steam.

    Rockstaer Games
    Response (Robert) 09/01/2009 08.37 PM
    Hello,

    Unfortunately we are only technical support and do not deal with this type of issue. the only thing I can advise is to take this issue up with Steam.

    :O_o

  4. Zuko Avatar
    Zuko

    Answers:
    2K Games USA Techncial Support

  5. Hinsides Avatar
    Hinsides

    For Ubisoft you may try this:

    Mary Beth Henson
    Corporate Media Relations Manager
    mary-beth.henson@ubisoft.com

  6. stranded Avatar
    stranded

    juro

    the developers/publishers get like 80-90% of the game’s price, but they did not acccept the stupid euro conversion

    s2games fixed their price for example, the same with THQ games

  7. Unold Avatar
    Unold

    oh wow, looking forward to see if this is going to work :D we can all just hope :D
    You are god Stranded! you have done everything ready for us, ur the best! thank you!!

  8. juro Avatar
    juro

    Correct me if im wrong, but AFAIK valve buys the right from the developer/publisher so they can sell the game on steam. So why should they care? Valve sucks up the lost income, right? Or are the devs/publishers getting a cut from the games sold via steam?

  9. Fox Avatar
    Fox

    Good job, perhaps this will get people listening to this matter. I do believe you should remove THQ from that list though. They kindly lowered the prices on their own behalf to respectable levels.

  10. Deepo Avatar
    Deepo

    Oh, and thanks very much to stranded for making this easy for all! :)

  11. Deepo Avatar
    Deepo

    Mail sent!

    I agree with the above comment. I think we all should paste the text in the the mail, then they might actually notice it’s a huge amount of customers voicing the same concern.

  12. gH0sTy Avatar
    gH0sTy

    Nice idea, mail sent :wink
    You better paste the content of the doc into your mail as I think attachments are not very welcome.

  13. Zuko Avatar
    Zuko

    incorrect addresses – removed

  14. hornedry2k Avatar
    hornedry2k

    : host mail.bohle.com[64.81.239.66] said: 550 5.1.1 User
    unknown (in reply to RCPT TO command)

    : host mail.bohle.com[64.81.239.66] said: 550 5.1.1 User
    unknown (in reply to RCPT TO command)

    They dont work!!!

  15. MuDiX Avatar
    MuDiX

    Attaaaackk!!!! :satisfied

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