EA responds to forum and Origin game bans

EA has proven that it’s not afraid to bring the banhammer down on Origin users who defy their Terms of Service. In March, a user on the Dragon Age 2 forums was banned for breaking the forum’s rules, only to find out he’d been prohibited from using his purchased copy of the game as well. Though EA reinstated his Origin access and chalked it up to a system error, Rock, Paper, Shotgun reported that it was not an isolated incident.

EA has never explicitly said that handing out Origin bans alongside forum bans is something that they do. Finally EA responded to Rock, Paper, Shotgun and according to EA Corporate Communications’ John Reseburg: "when someone violates our Terms of Service, we are forced to take actions that can include suspensions and other measures." That’s not a clear confirmation of the policy, though Reseburg later added, "We have listened to our customers and are planning a policy update which will include more equitable rules on suspensions – we want to make sure the time fits the crime."

We understand that EA wants to keep their forum clean (no flame wars etc.) but if that comes at the cost of preventing legitimate purchasers of EA’s products from accessing said games, those purchasers deserve to know about it ahead of time. As it stands now, Reseburg simply suggests, "any user with a question about suspensions or our policies to please contact us at (866) 543-5435 so we can address their specific situation."

Now imagine if Steam would do that…man.

TL;DR: EA banned (and still does) users from Origin and blocks their games if they talk shit on EA’s official forums.

Source: Joystiq


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Comments

5 responses to “EA responds to forum and Origin game bans”

  1. popovich Avatar
    popovich

    @3dog
    That’s a 100% god given truth. In fact, they’re the one empowering such actions, they just don’t know it.

  2. 3dog Avatar
    3dog

    At the end of the day only a handful of gamers know about these things.

    I’m sure most people think EA is a cool company who looks after their customers.

    This does not only apply to the gaming industry, but to any other business, economics, politics…

  3. mik0 Avatar
    mik0

    Solution would be to shut down every company that enforce censorship, by law. If you want to stay in the business you should earn that right.

  4. popovich Avatar
    popovich

    What can I say…..except “Let the good times roll”.
    Oh, and enjoy your free copies of Burnout Paradise. ;)

  5. Lubci Avatar

    solution: don`t buy EA games

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