This Text is just copy pasted!

Two weeks of mailing with Steam’s support desk and multiple screenshots of ingame MW2 errors later, Steam refunded the money of aGerman MW2 gamer name  ‘flanders‘, from the Modern-Warfare2.de forums.
In the full email conversation log (in German), available here http://modernwarfare.4players……schend-um/ , can be read  that  flanders even quotes a part from the German lawbook. L
Steam responds to this with the message that ‘it can be said with confidence that we’re not talking about a broken item [game] but a technical problem, which we are certain of that can be fixed by the Support Team of this game.’ (Apparently not Steam’s Support team, but Activision’s.)
Flanders, not impressed with this answer which could have been ripped straight form FourZeroTwo’s twitter, replies that he already contacted Activision’s support desk before who sent him 6 possible solutions which might be ‘of help’, but didn’t solve the problems.
Finally, Steam replies that they will refund his money within the next 3-5 working days but also point out that the next time flanders purchases an item from the Steam store, he should read their TOS first and agree with them, before ordering.
But still, in the end, this guy managed to get it’s money back without too much hassle.. it just took a lot of time and persistence

Source: http://www.modernwarfail2.com/…..me-errors/

Sry, its 0:30 am, i am very tired while typing this on my iphone

yea, steam tends to talk around so you might give up… thats just unfair…