Please consider registering
guest

Log In Register

Learn about OpenID

Register | Lost password?
Advanced Search:

— Forum Scope —



— Match —



— Forum Options —




Wildcard usage:
*  matches any number of characters    %  matches exactly one character

Minimum search word length is 3 characters - maximum search word length is 84 characters

Topic RSS
Steam didn't want me to buy games :D
06/01/2010
02:48
Germany
Member
Forum Posts: 15
Member Since:
19/12/2009
Offline

Hi there!
I made a little comment about it in the Steam group already, but I think it's worth a forum post here.

Basically… on the last day of the holiday sales, I wanted another few games. Like S.T.A.L.K.E.R for 2.- which wasn't even available to me and stuff.

So… I got two good friends in the US who got me games before during the deal (and I got them some with fair conversion rates in return).

Friend 1 tries to gift me the stuff I want… and the Paypal payment gets declined at the end, because the payment supposedly couldn't be verified by Steam. (This kept happening for the rest of the day.)

We give up at one point and friend 2 tries to gift me the games instead. And guess what? Exactly the same result!

Mind that both of them bought stuff for themselves and me, just one or two days prior and that their Paypal accounts were fine.

And apparently that error occurred for other people too.

So… in the end both of my friends filed a support ticket (as suggested by the checkout system).

Valve's response (which obviously didn't come until the next day) was basically "Pfft, whatever, the sales are over so you're not getting the games for that price anymore."

One of my friends now informed the FDC about this (and will probably also inform the BBB later on), because they basically lured people in with their discounts, then made the actual purchase impossible to complete until the offers were over, then refused to sell the items for the advertised price.

And here's the best part: Just for filing the ticket with the Steam support, both of my friends' accounts are flagged by the fraud system now and they need to verify who they are, before they can purchase anything again! :D

Steam must truly loves their customers, no?

06/01/2010
14:24
Poland
Admin
Forum Posts: 316
Member Since:
27/10/2008
Offline

It happens when you buy on Steam a lot of things in small time periods. Basically if you buy game 1 on monday, 2 on tuesday and so on and by the end of the week your card will be "declined" by Steam or PayPal just in case someone stole your card. That's right, it's a fraud protection.

This is so fucking stupid, after contacting either Steam or PayPal or even your bank your card will be working again but we all know it's gonna be too late.

Steam support applies the block on your card after many purchases and if they do it to ya you will have to report to them before every purchase that you want to use that card. However this lock dispappears somehow on it's own and I think it's around 2 weeks from the block.

I had this many times and it's just frustrating.

06/01/2010
17:10
silesia
Moderator
Forum Posts: 116
Member Since:
29/12/2008
Offline

That's just no way to go if you present a holiday sale where you have different deals for each day in 2 weeks period.. they are only blocking themselves from income..

06/01/2010
23:01
Germany
Member
Forum Posts: 15
Member Since:
19/12/2009
Offline

It IS retarded, especially during a fucking holiday sale. But I think the worst about it was their attitude.

Also, the FDC actually said they'll look into it. I'll keep you guys updated about the results.

Even if it wouldn't be much, a small victory against them would show Steam that they can't just do whatever they want.

Forum Timezone: Europe/Warsaw

Most Users Ever Online: 174

Currently Online:
14 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

gamekeydistrict: 210

OKS_LegenD: 137

Keys4.me: 133

0cube: 107

CDKeys World: 61

ghegpotato: 58

Member Stats:

Guest Posters: 21

Members: 5247

Moderators: 13

Admins: 6

Forum Stats:

Groups: 4

Forums: 33

Topics: 685

Posts: 4269

Moderators: stranded (316), wiak (5), _KaszpiR_ (2), jihad_trawa (0), Laserad (116), Rhonin the wizard (15), Kossak (289), slay (194), Ogoor (1), Luki (1), Slava (413), EKS (2), AdminTestRemoveMe (-1)

Administrators: stranded (316), Zuko (11), SecuFox (7), TZer0 (1), Dragoon (214), prawn (1)

browse categories

browse old news

Do we really need a Steam Wallet?

View Results

Loading ... Loading ...

Cool shirts and shit



Registration and Privacy Policy | Copyrights - © 2008-2012 created by sumowski.com - All rights reserved.