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Credit Card Declined

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08:22
24/12/2009


0cube

Regular Member

posts 107

1
0

Hello there!

Just wanted to tell you, that yesterday, i bought id super pack, red nation and serious sam hd with my credit card and everything worked.

Today, i wanted to buy alpha prime, but steam gives me a negative response, that my credit card was declined. I tried the one of my mother, and it also didn't work, giving me the same error.

As i searched through the steam forums, i found that loads of people are having issues with their credit cards now.

I already submitted a support ticket, hoping that steam support is faster than usually, so i dont miss the 24 hour deals….

first topic

second topic

third topic

09:11
24/12/2009


stranded

Poland

Admin

posts 314

2
0

This happens when you buy a lot and Steam just blocks your card, contact the support and they will take off whatever is blocking it. This happened to me numerous times after purchasing few titles daily last year.

09:17
24/12/2009


0cube

Regular Member

posts 107

3
0

oh okay, thanks for this. i thought they think i use it for fraud or something. actually… i was a bit scared that they'll ban my account or something xD

13:29
24/12/2009


Mu6o

In front of the PC

Donors
Donors

posts 18

4
0

I made a registration in paypal just to buy my card too is refused from steam, don't know why

That was the first days when i used the card(2-3 months after i got it..)

VISAAAAAAAAAA RULZ!

10:52
25/12/2009


0cube

Regular Member

posts 107

5
0

Yesterday, Steam Support answered my question:

« Message by Miles on Thu, 24th Dec 2009 10:10 pm »

Hello Andreas,

Thank you for contacting Steam Support.

The lock on your account has been removed – you will be able to purchase an additional subscription.

Please let us know if you have any questions, or if you encounter any further difficulty.

It works now, and I must say I didn't expect the support to answer that fast

17:25
25/12/2009


stranded

Poland

Admin

posts 314

6
0

And the lock will be aplied again and again until you stop buying on Steam for like a month. I had this problem and it's fucked.

17:47
25/12/2009


Laserad

silesia

Moderator

posts 116

7
0

That's why we use PayPal kids.. I personally payed like twice directly with the card.. then I discovered PayPal and I won't change back now.. :)

17:52
25/12/2009


Mu6o

In front of the PC

Donors
Donors

posts 18

8
0

You know we got fee just because we buy?

18:01
25/12/2009


Laserad

silesia

Moderator

posts 116

9
0

Never saw any fee at the checkout.. However there is a fee for money transfer between accounts.

18:38
25/12/2009


Mu6o

In front of the PC

Donors
Donors

posts 18

10
+1

I got lost on my 50 euros… 10 when buying games… and for sadly i have no job and want two games and can't buy them because of paypal…

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