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I figured as I didn't see a discussion thread already I'd start one, all comments positive and negative welcome.
I'll start with my current transaction with them which I'm afraid is negative.
I ordered a CD-Key for Star Trek Online on saturday afternoon. I waited 12 hours with no response, thier website states delivery within 12 hours and all the "reviews" on thier site state delivery within this timeframe. I sent an e-mail to request order status.
15/08/2010 14:14: I recieved a message with a key. I went to http://www.startrekonline.com/activate And only get the message: "This product key did not match our records." I sent an e-mail to ask why it wasn't working and for a replacement.
Today is the 16th and still not a single word from them, my bank tell me I'll have to go to my local branch to issue a chargeback. I made a support request to moneybookers (Thier payment processor, thier Paypal account has been suspended, something I should've picked up on) with no reply. No reply to any of my e-mails, I submitted a returns request for a replacement using the website's system.
3 full days now, no working key and no communication. below is a copy of the intial order reciept.
DirectGameKeys – CDKey eShop – Order #22707
Your order details are shown below.
Order Status:
Order Date: 14th Aug 2010 @ 9:25 AM
Order Recipient: *removed*
Order Total: £11.28 GBP
Billing Details
*removed*
Shipping Details
*removed*
Order #22707 Contained the Following Items:
| Item Details | Price |
|---|---|
|
1 x Star Trek Online CD-Key
Gift Wrapping:
|
£11.28 |
| Items: | £11.28 |
| Gift Wrapping: | |
| Shipping: | £0.00 |
| Handling: | |
| : | |
| Total Cost: | £11.28 GBP |
| : |
Order Instructions/Comments
Address not supplied due to not being needed.
Honestly guys, I'm amazed that you would even try to get a key from these 'merchants'.
I mean, how do you think they get their keys? and at such low prices…. Anyone in the games industry would tell you that nearly no publishers sell keys only versions of their games (Blizzard being an exception), and even then, they don't sell keys on their own portal…and only for specific games.
11:20
Donors
21/07/2009
OfflineThere could be many ways to aquire cd-keys.
We have various games in big markets that are made in Russia and are in russian language. And they are very cheap. Retail stuff. Probably their keys can be used when activating game in english language. I haven't tested it yet. So I can go and buy those games, make a picture and sell the key. This may be even legal :)
Other way is to get keys, when buying hardware. Like I recently bought ATI HD5850 and got Dirt 2 key for free. As I play Dirt 2 using Metaboli renting system, I don't need Dirt 2 key and I can sell it. So who want's it? :D
So, when one guy works in computer lab, where he puts computer parts together, he can get lots of such free games. And when his friend is owning cd-key store, then he can make some profit there too.
But yeah, I think that most scammers use warez key-generators and sell those keys ;)
MetaShane said:
Honestly guys, I'm amazed that you would even try to get a key from these 'merchants'.
I mean, how do you think they get their keys? and at such low prices…. Anyone in the games industry would tell you that nearly no publishers sell keys only versions of their games (Blizzard being an exception), and even then, they don't sell keys on their own portal…and only for specific games.
But the keys i buy are most of the time with scans from retail box. I guess it's ok when somebody buys retail box from one (cheap) country and sells only cd-key (with scan) through the internet? If the game is not region restricted it's the same as you would yourself buy retail box from another country.
Actually, I'm not sure that setting up a commercial (ie high number of sales) operation such as the one you describe, Slay, is entirely legal. you'd probably have to get reseller status at that point.
The hardware thing I'd understand, but there is a great big difference between reselling and offering the key for free.
And finally, as OKS_Legend said, the real truth of the matter is that most keys are sourced in illegal ways, of which the worst is , IMO, Credit Card fraud, which is a plague to all retailers, especially on the web…
In my retail experience, "Unit Cost" is the real cost to the retailer, and is well below what they usually sell the item for. (Many suppliers charged £5-10 per unit to me as a beginning company, less for larger amounts and a well-established company).
The question is what is done with the boxes afterwards…
At the end of the day I was curious so I decided to see what would happen via this method of acquiring a game, especially as in the UK the same version Costs £40-£50 which is plain stupid. But online you can get that down to £17 :3
gamekeydistrict said:
@ pyrii I saw shoutbox myway guy was doing research
And I remember saying that I couldn't find a connection, you use a whois anonymising service though, fairly dodgy one at that, and DGK uses none.
I'm getting bored witht he STO Demo now:
I used this site once. On March 7 I ordered a cd key for Bad Company 2. I made the order through paypal, it's strange that you say their paypal has now been suspended (it wasn't back in March and if it was I would not have made the order). Within two hours I received an e-mail with an attached image. The image is a picture of the case with the cd key, so I followed the directions on the BFBC2 page on their site (http://www.directgamekeys.com/…..CD%252dKey). I downloaded the EA Download Manager and signed in to my EA account and then enterred the cd key in the image. It worked and began downloading.
Even after it worked I was still a bit wary that it might get deactivated by EA. It's natural to be somewhat paranoid about such things as buying cd keys online from shady sites. Still, since then there have been no problems. Would I buy from DirectGameKeys again? Even if they had the best price I would still pass if their paypal is suspended.
Overall my experience with the site was positive since the price was nice and I got the e-mail with the image of the cd-key within two hours of placing the order.
kriegszeit said:
I used this site once. On March 7 I ordered a cd key for Bad Company 2. I made the order through paypal, it's strange that you say their paypal has now been suspended (it wasn't back in March and if it was I would not have made the order). Within two hours I received an e-mail with an attached image. The image is a picture of the case with the cd key, so I followed the directions on the BFBC2 page on their site (http://www.directgamekeys.com/…..CD%252dKey). I downloaded the EA Download Manager and signed in to my EA account and then enterred the cd key in the image. It worked and began downloading.
Even after it worked I was still a bit wary that it might get deactivated by EA. It's natural to be somewhat paranoid about such things as buying cd keys online from shady sites. Still, since then there have been no problems. Would I buy from DirectGameKeys again? Even if they had the best price I would still pass if their paypal is suspended.
Overall my experience with the site was positive since the price was nice and I got the e-mail with the image of the cd-key within two hours of placing the order.
ok this is for sure a bot lol, + the comments in the store are never 100% positive so i know these reviews are complete fabrication or they just delete the ones that are bad
MetaShane said:
Honestly guys, I'm amazed that you would even try to get a key from these 'merchants'.
I mean, how do you think they get their keys? and at such low prices…. Anyone in the games industry would tell you that nearly no publishers sell keys only versions of their games (Blizzard being an exception), and even then, they don't sell keys on their own portal…and only for specific games.
Companies actually somewhat created here their own monster. Good examples are EA, Steam and Blizzard. They sell games that can be registered on their online DRM system and afterwards be played without DVD and downloaded unlimited times from their very own servers.
Since, I think 2008 all EA games can be registered on EADM. So go to a place like Poland where games retails are ridiculous cheap and get a dealer permit. Then let say buy 100 boxes of Dragon Age on wholesale prices. Make a picture of the key and throw the boxes into the trash bin as they just lost their purpose. Now sell them online and undercut Eu/US retail prices. All thanks goes to EA and their EADM for making this possible 
The very same is true with Steam and Blizzard and I think but not for sure Ubisoft. Heck I was even able to register my orginial Starcraft key from 1998 on Battle.netand dl the game. The DVD box is turning into an enclosure for a download/subscription key 
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