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People in your support hardly know English
12/04/2010
13:42
Moderator
Forum Posts: 413
Member Since:
09/04/2010
Offline

I am your customer and bought 2 games without any troubles, but I have a feeling your support hardly knows English. I sent a message where I asked a question about Assassin's creed 2. I explained that before i bought only Steam keys and in this case I need to find an image of this game. I wanted to know was it a basic version or the Deluxe (because in the description of the game you mentioned deluxe edition). In the answer from G2play i was asked about the number of my order. I tried to explain that I hadn't ordered anything and i asked this questions because i was afraid to pay 40$ and stuck with the key i can't use becaues i would find a wrong game image. I was answered that if i bought this game there was no option to refund it (not very promising answer, that tells you that if you bought the non-working key we will not refund you or change the key). On this i gave up.

 

Finally i bought a key much cheaper than you sold (26.70$ on keys4.me) and with a great support and help that understood me and my English pretty well.

 

My clan mates also ordered Left 4 Dead 2 after my successful order and all 4 of them had problems getting the key. So I have a feeling that if all is ok it's cool but if something goes wrong it's a real pain in the ass to communicate with your support.

http://cache.www.gametracker.com/games/moh/stats/slava710/b_560_95.png
31/05/2010
12:47
Member
Forum Posts: 15
Member Since:
30/12/2009
Offline

Hello,

We've waited a long time for all those 'haters' to end their posts. If You encounter any problems with G2PLAY please mail our support (g2playshop@gmail.com) !

Dear customers, remember withour Your order numbers we can't help You on this forum. Please also notice that 99% of our customers are happy with our serwices.

Some of that post above were writen probably by our unfair competition workers.
We try to manage every complain, but many customers just try to 'cheat' us in many different ways. Once again, please mail our support-every complain will be heard and we would do our best to satisfy our customers.

best regards

G2PLAY TEAM

 

 

31/05/2010
15:24
Moderator
Forum Posts: 413
Member Since:
09/04/2010
Offline

I don't beleive! G2play began to answer here! If you paid attention to my posts i posted in every place that i bought 2 games from you and all were fine. but if something goes wrong it's difficult to communicate with your support

http://cache.www.gametracker.com/games/moh/stats/slava710/b_560_95.png
01/06/2010
09:15
Member
Forum Posts: 15
Member Since:
30/12/2009
Offline

Our support has been fined for a bad customer service. If You still got problems, please mail us @ g2playsales@gmail.com

 

 

02/06/2010
20:50
Italy
Member
Forum Posts: 12
Member Since:
08/06/2009
Offline

it's like talking with a bot…….. o.o

03/06/2010
06:31
Member
Forum Posts: 210
Member Since:
09/02/2010
Offline

why dont you guys give us a chance and try our services as we are 100% english site

07/06/2010
11:12
Member
Forum Posts: 15
Member Since:
30/12/2009
Offline

This is a 100% commercial gamekeydisdrict :/

@MarkAltair

 

We aren't bots :)

Simply it's easier for us to answer Your on mail, that here.

 

best regards

 

G2PLAY TEAM

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