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Eidos Interactive – response

This support clearly sucks, lol:

From: Veronica Rueda
Thank you for contacting the EIDOS Online Customer Support TeamThank you for your message. This title was not published in the support region for the U.S. office. Our U.S. office does not provide technical
support for customers or titles published outside North America, and parts of South America. If you need support or information for these titles, then please contact the service group for your area:

http://www.eidos.co.uk/support/worldmap.html

If you do not know to which department you should send your request, contact
our U.K. offices.

But at least she gave me all e-mail addresses so we can use them.

Send the same e-mail (Eidos Interactive Only) one more time to:

support.australia@atari.com; [email]support@eidos.fr;[/email] [email]help@cenega.cz;[/email] [email]support@eidos.fr;[/email] [email]support@centric.gr;[/email] [email]custserv@eidos.co.uk;[/email] [email]assistenza@halifax.it;[/email] [email]support@expressgames.in;[/email] [email]serwis@cenega.pl;[/email] [email]help@cenega.sk;[/email] [email]customercare@numetro.co.za;[/email] [email]soporte@proein.com;[/email] 	info@aral.com.tr

It’s time to contact developers!

Instead of attaching documents to their e-mails paste the content of the documents in the e-mail itself, attachments are probably not very well accepted at those companies!

OK, here we go! Each and everyone of you should download this document I’ve just created (click here) and send it over to all developers who have their games on Steam. It’s 3 different formats: PDF, DOC and ODT. Chose whatever you like.

You can link the PDF file in the messages (http://www.steamunpowered.eu/important.pdf), attach it to support forms (if a company has any) or send the PDF file over e-mails.

All e-mails below are for sales, publishing contact only.

2KGames
usa@take2support.com

Activision
Fill out this short form to contact them

Eidos Interactive
Fill out this short form to contact them

Electronic Arts
I think you need to go here and login to your EA account if you have one and then send a support ticket.

Epic Games
I guess you can try on their forums (I couldn’t find their contact e-mail)

Focus Home Interactive
ventes@focus-home.com

Gamecock Media Group
Fill out this form, and select Customer Support Europe

ID Software
ALL E-MAILS ARE WRONG

Majesco
sales@majescoentertainment.com
audra_mciver@bhimpact.com

Meridian 4
Support@meridian4.com

MumboJumbo
support@mumbojumbo.com

PopCap Games
You need to fill this out

Rockstar Games
uk@rockstarsupport.com

SEGA
sega.games@sau.sega.com

Strategy First
info@strategyfirst.com
sales@strategyfirst.com
business@strategyfirst.com

THQ
Don’t contact THQ, they are on our side ;)

Tilted Mill Entertainment
PR.info@tiltedmill.com

Ubisoft
Couldn’t find their e-mail, click here for support page

Valve
Contact Gabe Newell directly:
gaben@valvesoftware.com


Copy this line of all e-mail addresses and mass e-mail it (for example with GMail)!

usa@take2support.com; [email]ventes@focus-home.com;[/email] [email]sales@majescoentertainment.com;[/email] [email]audra_mciver@bhimpact.com;[/email] [email]Support@meridian4.com;[/email] [email]support@mumbojumbo.com;[/email] [email]uk@rockstarsupport.com;[/email] [email]sega.games@sau.sega.com;[/email] [email]info@strategyfirst.com;[/email] [email]sales@strategyfirst.com;[/email] [email]business@strategyfirst.com;[/email] [email]PR.info@tiltedmill.com;[/email] [email]gaben@valvesoftware.com

[/email]

Content of e-mail:

Please read the text in the attachment, it's available in 3 different file formats (PDF, DOC and ODT).

Thanks for reading!

Content of e-mail #2:

Copy and paste the text from documents and put it directly into the e-mail box!

Answers:
2K Games USA Techncial Support / Rock Star Support UK

E-mail from CD Projekt (The Witcher)

I’ve asked CD Projekt RED about the prices on Steam and here’s an e-mail I’ve just received:

Hello,CD Projekt RED is not a direct seller of the game, the seller is Atari.

Price of the game is determined on the basis of Valve -> Atari offered money plus a margin.

CDP RED is the creator of the game only and does not affect the pricing policy of the companies – Valve and Atari.

Take care,

Justyna Hryć
Assistant Customer Service Department

Which simply means, Valve offers the price and Atari agrees for it.
And as we all know Atari lowered the price in € for The Witcher.

Boomtown agrees that prices are too much

I don’t know how many of you (if any) are members of Boomtown, but I get their newsletter and one of their articles caught my eye. It’s in Danish, so many probably won’t understand it, but I’ll try to translate as best as I can.

Read more in here.

News thanks to Crash(DK)!

Steam Goes European – Prices Go Crazy

Directly from Rock Paper Shotgun

Steam is going native for Europeans. Currently in beta, you can log in to the website version with your account and see all the prices in pounds, including VAT. Which brings both good and bad news.

The good news is some of the current prices. They’ve gone a bit mad. The bad news: it might be the end of future savings when buying things via Steam.

So let’s take a look at some of the good news. These are all in GBP. The beta looks at your location and assigns the correct currency, so I’m afraid I can’t work out the same for Euros. Perhaps readers can.

Right now there’s some odd prices up there. Bioshock is currently £13.99. On the US Steam it’s at a mystifying $54.99. Which when bought at UK prices, with tax, would be £42.38. That’s a mysterious saving of over £28. Er, blimey. The Complete Pack for Civ IV is a whopping $59.99 for Americans. That would have been £46.21 for us. It’s £26.99 on the EU beta. Even some brand new games, like GTA 4, have notable savings. US converted price: £30.80. EU price: £26.99. And the complete publisher packs are currently insanely cheap. Fire sale prices.

Edit: Have to include this one. Civ 3 Complete US: £23.12. Civ 3 Complete UK: £2.99. Huh?

Which all sort of leads you to suspect that something’s gone wrong. Which should then lead you to login to the beta page and buy this stuff before someone fixes it. Because even if these prices are intentional, they might not last…

Read more in here!

GOG.com games are the same price, no matter where you live

As we get close to saying “Adios!” for a few days, we just wanted to bring your attention to a new point on our About Us page. The critically acclaimed “Point 8″ proclaims that we offer the “same game, same price, no matter where you’re from!” With our humble Polish roots, we know how frustrating it can be to have access to products or other online services limited for geographic reasons. Or to pay more just because of unfavorable regional pricing. Well, at GOG.com we take that extra step… we go that extra mile… we climb that extra mountain… we hit the “End Turn” button just one more time to bring everyone around the world the same games catalogue at the same price. Wherever you are in the world, have a great time this holiday season (even if you don’t have a holiday season) and we hope you get a lot of time to game.

samepriceeverywhereyu6

Link in here!

GOG: 1 – Steam: 0

This update was also included on the official Steam forums:

update8vh9

News thanks to cosy!

Pricing is set by them, rather than us

Following is said by Miles Jacobson, Managing Director of Sports Interactive SEGA on their community web site, about pricing on steam (link):

“Pricing is set by them, rather than us, although that sounds a bit odd.Will see if I can find out any info on it.”

News thanks to dammskog!

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Latest on Sun, 07:48 pm

Zuko: http://www.youtube.com/watch?v=Ns45Mr2D6jQ

stranded:

stranded: http://www.youtube.com/watch?feature=player_detailpage&v=632kyLysP6c#t=36s

stranded:

stranded:

stranded: im just frustrated that they keep selling old games on everything digital now, making them HD and shit, there is no progress at all in gaming

0cube: oh well got that on steam anyways already... so no good?

stranded: it's just stupid wolf3d in browser

0cube: FUCK THAT SHIT: Sorry, your IP address shows you are coming from a country that requires us to block access to this particular site. Click here (www.bethsoft.com) to check out our other games.

Zuko: http://wolfenstein.bethsoft.com/

rottencat: FEAR 3 75% discount (£3.25) in GameFly Activate in Steam. Steam price: 36,99€ http://www.gamefly.co.uk/

Zuko: http://www.kickstarter.com/projects/stainlessgames/carmageddon-reincarnation

stranded:

stranded:

stranded:

stranded: http://steamcommunity.com/sharedfiles/filedetails/?id=68460456

stranded: ᶘ ᵒᴥᵒᶅ

hunshiki: Thanks Tommy. And Stranded. Both questions answered flawless. :)

stranded: the site is logging, click on the green arrows below

Tommy: hey, maybe it is one of these : http://www.deals4downloads.com /////// http://isthereanydeal.com/

hunshiki: (Too bad the chatbox is not logging. So many good pictures get posted when I'm not checking the page for a few days.)

hunshiki: Guys, do you know that site's address, which had all the dails for "today"? It listed all the games (discounted) from every online store. I can't remember it's name, and even ~10 minutes of Google didn't help me.

3289275: i love the price of games in australia lol

stranded:

stranded:

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